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Privacy Policy

At Open Arms Adoption Center, we deeply value your trust. Protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy explains how we collect, use, and protect the data you share with us — whether you visit our website, make a donation, or get involved in our programs.

Last updated: October 2025

1. Information We Collect

We may collect personal and non-personal information in the following ways:

A. Personal Information

  • When you interact with us through our website, forms, or programs, we may collect:
  • Full name, address, email, and phone number
  • Donation details (amount, date, transaction ID)
  • Application or volunteer form data (e.g., background info, interests, experience)
  • Communication preferences

B. Non-Personal Information

  • We may collect non-identifying information such as:
  • Browser type, device information, and operating system
  • Pages visited, time spent on site, and referral sources
  • General analytics data to improve our services

2. How We Use Your Information

We use your information to:

  • Process donations and issue receipts
  • Communicate updates, newsletters, or campaign information
  • Respond to inquiries, volunteer, or adoption applications
  • Ensure child safety and compliance with adoption regulations
  • Improve our website and user experience 

We do not sell, rent, or trade your information with third parties.

3. Donation and Payment Security

All donations made through our website are processed via secure, encrypted third-party payment gateways.

  • Open Arms does not store your credit or debit card information.
  • All financial transactions comply with applicable data protection and payment security standards.

4. Child Privacy and Protection

Protecting children’s privacy is essential to our mission.

  • Any child information displayed on our website is anonymized and used only with legal and ethical clearance.
  • Photos, names, and details are illustrative or consent-based.
  • We comply fully with child protection and data privacy laws.

5. Cookies and Analytics

Our website may use cookies to enhance functionality and analyze user activity.

  • Cookies help us understand visitor preferences and improve site performance.
  • You can disable cookies anytime through your browser settings.

6. Sharing of Information

We only share information when:

  • Legally required (e.g., government or court request)
  • Necessary for service providers (like payment processors or email systems)
  • Explicitly authorized by you 

All third-party partners are required to protect your data in compliance with our standards.

7. Data Retention

We keep personal information only as long as necessary for program, legal, or recordkeeping purposes. When no longer required, your data will be securely deleted.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal data
  • Request deletion of your information
  • Opt out of newsletters or marketing emails
  • Withdraw consent for data processing

9. Links to Other Websites

Our website may include links to other trusted organizations. However, we are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new “Last updated” date.